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Help center

Answers to Your Questions

Onboarding & Account Setup
What documents are required to onboard as a Bede merchant?
What documents are required to onboard as a Bede merchant?
What documents are required to onboard as a Bede merchant?
How long does the onboarding process take?
How long does the onboarding process take?
How long does the onboarding process take?
Does Bede require a website for onboarding?
Does Bede require a website for onboarding?
Does Bede require a website for onboarding?
Payment Services
What payment methods does Bede support?
What payment methods does Bede support?
What payment methods does Bede support?
What Payment services does Bede offer?
What Payment services does Bede offer?
What Payment services does Bede offer?
How do I generate a payment link?
How do I generate a payment link?
How do I generate a payment link?
Can I integrate Bede into my website/app?
Can I integrate Bede into my website/app?
Can I integrate Bede into my website/app?
Payment Status & Transaction Monitoring
How can I track payments?
How can I track payments?
How can I track payments?
What do payment statuses mean?
What do payment statuses mean?
What do payment statuses mean?
Refunds
How do I request a refund?
How do I request a refund?
How do I request a refund?
How long does a refund take to reflect in the customer’s account?
How long does a refund take to reflect in the customer’s account?
How long does a refund take to reflect in the customer’s account?
Are refunds reversible?
Are refunds reversible?
Are refunds reversible?
Settlements
When will I receive my settlement?
When will I receive my settlement?
When will I receive my settlement?
Why is my settlement delayed?
Why is my settlement delayed?
Why is my settlement delayed?
How do I know which transactions were included in my settlement?
How do I know which transactions were included in my settlement?
How do I know which transactions were included in my settlement?
Chargebacks & Disputes
What is a chargeback?
What is a chargeback?
What is a chargeback?
What should I do if a chargeback is raised?
What should I do if a chargeback is raised?
What should I do if a chargeback is raised?
What happens if I do not provide evidence?
What happens if I do not provide evidence?
What happens if I do not provide evidence?
Technical Support
How do I contact Bede support?
How do I contact Bede support?
How do I contact Bede support?
Can Bede customize features for my business?
Can Bede customize features for my business?
Can Bede customize features for my business?
Compliance & Security
Is Bede PCI compliant?
Is Bede PCI compliant?
Is Bede PCI compliant?

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Also feel free to call or email us at 22200001 or info@bede.kw